The visit and working session of KDDI Tech at TCOM: Opening a new chapter in strategic offshore cooperation

19/12/2025

Within the framework of accelerating its strategy to expand its international partner network in recent times, TCOM was honored to welcome a high-level delegation from KDDI Tech, one of Japan’s leading technology icons, for a visit and working session at the TCOM office.

The meeting was not merely a tour of the facilities but also an important forum for both sides to engage in in-depth discussions on opportunities for cooperation in developing the Offshore sector, especially in the context of the strong wave of digital transformation currently taking place worldwide.

Market context and the strategic vision of KDDI Tech  

Currently, the information technology industry in Japan is facing unprecedented challenges. A prolonged shortage of highly skilled human resources, together with intense competition in recruitment and increasingly rising labor costs, has pushed large enterprises to restructure their operating models.

In that context, KDDI Tech has swiftly implemented strategic moves, including the establishment of a branch in Fukuoka to optimize nearshore services. However, to address the challenge of long-term growth, expanding the offshore development model to Vietnam, a nation with abundant and dynamic IT human resources, has become a top priority. The visit to TCOM is precisely part of the plan to survey and select potential partners that possess sufficient professional capabilities and alignment in management culture.

Connecting value: the convergence between needs and strengths

At the working session, the discussion atmosphere was extremely open. Both sides devoted a great deal of time to sharing in detail their actual needs as well as their core strengths. Representatives of TCOM presented in a systematic manner their project execution capabilities, quality management processes in accordance with international standards and extensive experience in implementing offshore projects for the Japanese market.

Representatives of KDDI Tech and representatives of TCOM at the meeting

The highlight of the exchange lay in the alignment of long-term vision. Both TCOM and KDDI Tech agreed that offshore cooperation is not merely the transfer of tasks to optimize costs but a synergy of intellect and technology. The two sides jointly discussed some of the most advanced technological initiatives today, such as Artificial Intelligence, Extended Reality and Web3. These are areas that KDDI Tech is particularly interested in integrating into its diverse ecosystem and at the same time are also key technological domains in which TCOM is focusing its investment in research and development.

Seeking the ideal partner through practical experience

The core purpose of KDDI Tech in this visit was to gain a clear understanding of the internal capabilities of TCOM from the most practical perspective. For a diversified conglomerate such as KDDI, technology projects are extremely diverse in terms of technical domains. Therefore, seeking a partner with strong adaptability and a workforce possessing deep expertise in each specialized area is a decisive factor.

The KDDI Tech delegation paid particular attention to the organizational structure and the process of receiving input from clients. They believe that a sustainable partnership can only be formed when both sides establish a common language in project management. Through directly touring the office and observing the working style of TCOM personnel, KDDI Tech gained a clearer picture of the actual local conditions, thereby strengthening confidence in future collaboration.

TCOM: Affirming its position through people and technology

To demonstrate its capabilities, TCOM introduced in detail its corporate culture, the foundational factor that helps the company maintain stability and team cohesion. TCOM’s rigorous recruitment process together with its well-structured internal training program made a strong impression on the visiting delegation. We do not merely provide programmers but deliver comprehensive human solutions with the ability to advise and accompany clients.

KDDI Tech and TCOM have laid the first solid foundation stones for a sustainable partnership

The TCOM leadership team provided a detailed introduction to:

  • Corporate culture: Cohesion, discipline, and a spirit of continuous learning.
  • Training strategy: Rigorous recruitment methods and well-structured professional training programs that help personnel quickly adapt to Japan’s strict technical standards.

  • Technology demonstration (Demo): TCOM directly presented AI technology products and solutions developed by the company’s own engineering team. These practical AI applications not only made a strong technical impression but also demonstrated the ability to solve real-world market problems, showing readiness to meet the stringent requirements of Japanese partners. Satisfaction was clearly visible on the faces of the KDDI Tech representatives as they witnessed the innovative technological solutions and their broad potential for application in real projects.

Towards a sustainable future of collaboration

In particular, TCOM and KDDI Tech agreed to prioritize focusing resources on the field of Artificial Intelligence, a technology trend that is redefining the entire global industry. With TCOM’s strengths in research and development together with KDDI Tech’s market scale and position, this combination promises to create breakthrough technological solutions that deliver outstanding added value for customers in Japan and internationally.

The successful visit laid the first solid foundations for a sustainable partnership. This is not only a source of pride for TCOM but also a testament to the capability of Vietnamese intelligence on the global technology map, ready to join leading partners such as KDDI Tech in conquering new heights.

Biên tâp: TCOM